SignalSync 2026.2.0 Product Release
Release date: February 2026
Version: 2026.2.0
This release delivers enhancements across the Graphical Workflow Engine (GWE), Home Page Widgets, Report Builder, and Workflow Portal — improving usability, data presentation, and backend API capabilities.
What's New in 2026.2.0
Graphical Workflow Engine (GWE)
Synchronous Rule Chain Execution for Workflow Actions
NXT-998Previously, all Rule Chain events triggered by user actions in GWE ran asynchronously after the action completed. This caused two critical problems: the Rule Chain lost the user context (e.g., the logged-in user identity), and users could not receive immediate validation feedback since the event ran in the background.
This release introduces a synchronous execution mode for Rule Chain events, controlled by the Execution Type setting on the Rule Chain event configuration. Two options are now available:
- Before action — the Rule Chain executes synchronously, within the same request lifecycle as the triggering action, before the action is committed. If the Rule Chain fails or returns an error, the action is blocked and the user receives immediate feedback. The full user session context is available.
- After action — the Rule Chain executes asynchronously after the action completes (previous behavior, now the explicit default).
The Execution Type is configured in the Edit Rule Chain Event drawer, accessible from the workflow Designer tab by clicking on the Rule Chain's event icon.
This enables use cases such as mandatory pre-action validation, automated form population triggered on action, and real-time API calls that depend on the current user's identity.
Workflow Status Diagram API
NXT-990A new REST API endpoint returns the complete workflow progression for a given request — including past actions (already performed), the current action (active step), and future actions (remaining steps).
This backend capability powers a visual Workflow Status Diagram widget on the frontend, which shows where a request stands in its workflow lifecycle at a glance. The API provides:
- Ordered list of all workflow actions with their execution state (
past,current,future) - Display name, icon, and role information for each action
- Support for branching workflows — showing the path actually taken
Workflow Portal Display Fixes
NXT-1106Several usability fixes were applied to the Workflow Portal (Requester Console):
- Signature fields are no longer displayed on request cards in the portal list view.
- Workflow ordering in the portal service catalog now respects the publication order configured by the administrator.
- Requests on unpublished workflows are no longer shown in the requester's active request list — only requests tied to currently published workflow versions are displayed.
Self-Service Delegation Management
NXT-984 / NXT-985Users can now manage their own delegations directly from the My Account section, without requiring administrator intervention. This covers two scenarios:
- My delegations — assign a substitute who will handle your tasks when you are unavailable, with a defined validity period
- Delegated to me — view requests and tasks that other users have delegated to you
The Management Console also gains a new filter allowing users to view requests on behalf of a delegated user, maintaining a clear audit trail of who acted and in whose name.
Management Console Improvements
NXT-1036The Management Console received several usability and performance improvements:
- Request ID filter added to search
- Stats drawer integrated into the management page for at-a-glance KPI summaries
- Sortable fields and configurable row count per page
- Horizontal scroll bar repositioned to overlay the list rather than appear below the last record, eliminating unnecessary scrolling
Home Page Widgets
Category Management and Display Optimization
NXT-1088Tenant Administrators can now control how many categories are shown on Home Page widgets that display categorical data (e.g., request counts grouped by service type, location, or supervisor).
New widget configuration options include:
| Setting | Description |
|---|---|
| Show top N categories | Limits display to the most relevant categories |
| Group others into "Other" | Aggregates remaining categories into a single "Other" entry |
| Sort order | Categories are displayed in descending order by default |
This prevents widgets from becoming cluttered when the underlying data contains many low-volume categories, keeping dashboards clean and actionable.
Date Range Standardization
NXT-1064The date range selector on Home Page widgets has been redesigned for clarity. The previous options (Daily, Weekly, Monthly, Quarterly, Yearly) were ambiguous — users were unsure whether they referred to rolling periods or calendar periods.
New date range options:
| New Label | Meaning |
|---|---|
| Today | Current calendar day |
| This week | Monday–Sunday of the current week |
| This month | First to last day of the current month |
| This quarter | Current calendar quarter |
| This year | Current calendar year |
| Last 7 days | Rolling 7-day period |
| Last 30 days | Rolling 30-day period |
| Last 90 days | Rolling 90-day period |
Widget subtitles now accurately reflect the selected period (e.g., "Data from the last 30 days").
API Returns Widget Category Data in Descending Order
NXT-1091The backend API endpoint that supplies category data to Home Page widgets now returns categories sorted in descending order by value by default. This ensures that widgets consistently show the most significant categories first, without requiring additional frontend sorting logic.
Report Builder
Two-Level Grouping (Crosstab Reports)
NXT-1074The Report Generator now supports two-level grouping, enabling crosstab-style reports that analyze data across two dimensions simultaneously.
Example use case: Count of requests grouped by Supervisor Name (rows) and Status (columns), with totals per row and column.
Key capabilities:
- Select a primary grouping field (rows) and a secondary grouping field (columns)
- Multiple aggregation functions: Count, Sum, Average, Min, Max
- Automatic column headers generated from distinct values of the secondary dimension
- Row and grand total calculations
- Export support (Excel, PDF)
Supported aggregation functions
| Function | Description |
|---|---|
| Count | Number of records in each cell |
| Sum | Numeric sum of the selected measure field |
| Average | Mean value across records in each cell |
| Min / Max | Minimum or maximum value in each cell |
Profile & Navigation
Default URL Extended to All Profile Tasks
NXT-1093In the Edit Profile dialog, Tenant Administrators configure a Default URL — the landing page for users assigned to a profile after login. Previously, only Management Consoles published via GWE were available in the Default URL dropdown.
This release extends the Default URL selector to include all task types available in the platform, including custom navigation links, external URLs, and non-GWE application screens. Administrators can now direct users to any page in the platform as their home destination.
Rule Chains
External Endpoint Response Simplified
NXT-1059Previously, calling a Rule Chain through an external endpoint always returned a full metadata wrapper including executionId, status, payload, and result, requiring API consumers to unwrap the response to access the actual output.
The external endpoint response is now controlled by the Return Result flag on the rule chain configuration:
| Return Result | Response |
|---|---|
| Enabled | Returns only the content of the result field — no metadata wrapper |
| Disabled | Returns a generic success message |
| Error | Returns a structured error response with message and error details |
This simplifies integration for external systems consuming Rule Chain endpoints directly.
Rule Chain Authentication UI Restructured
NXT-993The Rule Chain edit form previously mixed two unrelated authentication contexts in a single section, causing confusion about which authentication applied to what. The UI has been restructured into two clearly separated accordion sections:
- External API Configuration (collapsed by default) — configures how external systems authenticate when calling this Rule Chain's endpoint (incoming, via
x-api-keyheader). Contains: Is External toggle, API endpoint URL, Validation Schema, and Shared Attributes. - Shared Authentication (expanded by default) — configures the authentication that REST Client nodes within the Rule Chain can inherit when calling external APIs (outgoing). Supports None, Basic, Token Bearer, OAuth2, and Certificate types.
Each section includes a helper text describing its purpose, with info icons for additional context.
Facility Maintenance
Seed Database for Facility Management Workflows
NXT-899The Seed Database feature has been extended to populate a new tenant with a complete set of Facility Management workflows, rule chains, and master data based on the SignalSync demo environment. This significantly reduces the time required to onboard a new tenant with a working Facility Maintenance configuration, including:
- Corrective Maintenance workflow with pre-populated form fields
- Preventive Maintenance workflow and scheduling configuration
- Master data: locations, equipment categories, service types, trades
- Notification templates for maintenance events
- Role assignments aligned to Facility Maintenance roles
Export Action for PM Timeline (Gantt Chart)
NXT-851Maintenance Planners can now export the Preventive Maintenance Gantt Chart to Excel, respecting the currently applied filters and selected date range. This enables planners to share and analyze the maintenance schedule offline without manual data extraction.
The export includes all visible PM task rows with their scheduled dates, equipment and location assignments, and procedure codes.
Asset Document Upload Size Limit Increased
NXT-1026The maximum file size for documents attached to asset records has been increased from 1 MB to 10 MB, enabling users to attach larger technical specifications, photos, and maintenance documentation directly to asset records.
User Menu — Support & Help Center Links
NXT-1056The user profile dropdown menu now includes two functional navigation links:
- Support — links to the SignalSync support portal
- Help Center — renamed from "Getting Started", links to the help documentation at
help.signalsync.cloud
Delegate Notifications in Seed Data
NXT-1051Delegation-related notification templates are now included in the seed data, ensuring that new tenants are provisioned with ready-to-use notifications for delegation assignment and removal events.